Communications and Community Engagement
The Communications and Community Engagement Department provides expertise in strategic communications, community engagement, media relations, social media, crisis communication, and content creation. It is our goal to ensure families, staff, community members and the media receive accurate and timely information.
The team helps:
- Share information about our schools and students through multiple forms of media and in many languages.
- Build support for our schools by forming partnerships with families and community members.
- Engage community members by organizing many opportunities for people to share their thoughts, provide input, and partner with us to serve all students.
- Build capacity for school and central staff to share information through newsletters, websites, social media, phone messages, and community gatherings.
- Provide clear and timely crisis communications during inclement weather, natural disasters, or other emergencies.
Communications and Community Engagement Tools
Seattle Public Schools uses Thought Exchange, an online engagement tool that fosters discussions about important issues. You can read more about this tool on our community engagement webpage.
The district utilizes a tool called SchoolMessenger to contact families with important reminders and urgent information. Read about how to update your communication preferences.
Urgent Communications
Seattle Public Schools prioritizes student safety. It is our goal to prevent emergencies from happening, therefore all lethal or potentially lethal statements, whether verbal or written (including electronic) are to be taken seriously and investigated. Because all emergencies, such as natural disasters can't be prevented, we also want to be prepared to respond effectively. Read how the district and schools will contact you with urgent information.